- Company information
Analog Sweden and www.analogsweden.com is provided by Analog Sweden Machines AB org 559417-1828. All information and images are properties of the company.
Price includes VAT for applicable regions. Your country’s VAT will be recalculated at checkout. A valid VAT number needs to be entered in checkout to apply VAT deduction.
Payment gateway is provided by Nets. Funds are debited when the products are ready for shipping.
3.2 Card payment
We accept Visa, MasterCard och Maestro.
Shipping is calculated at checkout. All orders are delivered from our cozy basement in Sweden. Once your package is shipped, you will receive a shipping confirmation with tracking information by email. Some areas might be excluded from shipping. We reserve the right to cancel the order and refund the payment before the product has been shipped. For deliveries outside of EU, packages are shipped in accordance with the international commerce term “delivered duty unpaid” (ddu). This means no vat, duties and/or taxes are collected on orders shipped outside the European Union. for such orders, we cannot predict or take responsibility for the final charges such as customs and duty fees.
4.2 Delivery & Packing
Packing and delivery is usually processed on mondays and thursdays. Shipping time varies from country to country. Sweden 1-3 working days, EU 3-7 working days, rest of the world, 5-10 working days. We use UPS, DHL, FedEx and other appropriate couriers. We are not be responsible for possible shortcomings of a courier resulting in delayed delivery.
4.3 Damaged goods
If you receive a damaged package, or missing content, please contact us within 24 hours after delivery and we will process your request. Include photo documentation and notify the courier company.
- Returns and refunds
You have the right to return your item within 14 days of purchase. Refund payment will be processed within 30 days from return date. Buyer pays return shipping and payment gateway fees not refunded. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Products are free from manufacturing defects in material and workmanship when delivered to you. The warranty is limited to 12 months from the date of delivery and applies only to the original purchaser referenced to with original receipt. According to the The Swedish Consumer Sales Act the buyer has the rights to report complaints about original defects 36 months from the purchase. Read more here.
The warranty does not cover:
(a) damage from physical abuse such as dropping the unit or impact from hard objects;
(b) physically damaged connectors;
(c) damage, deterioration or malfunction resulting from accident, negligence, misuse, abuse, improper installation or operation or failure to follow instructions according to the owner’s manual for this product;
(d) any damages due to shipment of the product (claims must be presented to the carrier);
(e) repair or attempted repair by anyone other than, or approved by, Analog Sweden;
(f) any unit which has been altered or on which the serial number has been defaced, modified or removed;
(g) normal wear and any periodic maintenance;
(h) damage due to inappropriate storage;
(i) deterioration due to perspiration, corrosive atmosphere or other external causes such as extremes in temperature or humidity;
(j) damages attributable to power line surge or related electrical abnormalities (including phantom power, wrong voltage, etc);
(k) damage due to connecting excessive or inappropriate voltages to the inputs or outputs.
(l) damage due to liquid contamination
(m) rfi/emi (interference/noise) caused by improper grounding or the improper use of either certified or uncertified equipment, if applicable;
(n) damage resulting from any use other than that it was intended for;
(o) product purchased as ex-demo, refurbished stock or second hand;
(p) any aesthetic alterations due to normal usage or ageing.
To be able to process your order we need to store your personal data. All processing is handled according to Swedish Law and GDPR. If you want any, or all, personal information deleted from our client database, please contact us. We do not disclose private information to third party unless necessary to complete your order.
- Force Majeure
Or acts of mighty powers that’s going on without asking us, that affect our business. War, fire, nukes, plague, etc. We shall inform you in case anything shitty happens.
These terms and conditions as well as all disputes or claims arising hereof shall be governed by the laws of Sweden and settled by the general complaints board or Swedish public court.
- Changes to this document
Analog Sweden reserves the right to change and make additions to these terms and conditions at any time. You are bound by the terms and conditions valid at the time of your purchase.